Terms & Conditions | One Pawfect Life
Welcome to One Pawfect Life! By accessing or using our website (www.OnePawfectLife.com), you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making a purchase or using our services.
1. Overview
These Terms & Conditions govern your use of our website, services, and purchases from One Pawfect Life. By using our website, you agree to:
- Follow all applicable laws and regulations
- Use our website for personal, non-commercial purposes
- Not misuse, modify, or interfere with our website’s functionality
If you do not agree with any part of these terms, you should not use our website.
2. Orders & Payments
Placing an Order
When you place an order, you agree that:
- You are at least 18 years old or have permission from a legal guardian.
- The information you provide is accurate, complete, and up to date.
- We reserve the right to cancel or refuse orders at our discretion, such as in cases of suspected fraud or pricing errors.
Pricing & Payment
- All prices are listed in USD ($) and may change without notice.
- We accept Visa, Mastercard, American Express, PayPal, Shop Pay, and Apple Pay.
- You agree to provide valid and authorized payment information.
Order Cancellations & Modifications
- You may request a cancellation or change within 12 hours of placing your order. After that, we cannot guarantee modifications as processing may have begun.
- If your order has already shipped, you must follow our Return Policy.
3. Shipping & Delivery
Processing Times
- Orders typically ship within 2-5 business days unless otherwise noted.
Estimated Delivery Times
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U.S. Orders: 8-15 business days
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International Orders: 10-30 business days
Lost or Stolen Packages
Once a package is marked as delivered, One Pawfect Life is not responsible for lost or stolen items. We recommend contacting the carrier directly for assistance.
4. Returns & Refunds
For full details, please review our Return Policy.
Eligibility for Returns
- Items must be unused, in original condition, and returned within 30 days.
- Personalized/custom products, final sale items, and gift cards are non-refundable.
Refund Processing
- Approved refunds will be issued to the original payment method within 5-7 business days after receiving the return.
5. Intellectual Property
All content on One Pawfect Life, including text, images, graphics, logos, and trademarks, is owned by or licensed to us and protected by copyright laws.
You may not:
- Copy, reproduce, distribute, or sell our content without permission.
- Use our branding, trademarks, or images for personal or commercial purposes.
Any unauthorized use of our intellectual property may result in legal action.
6. Limitation of Liability
One Pawfect Life is not liable for:
- Any indirect, incidental, or consequential damages arising from the use of our website or products.
- Delays in shipping due to factors outside our control (e.g., carrier issues, customs delays).
- Any adverse reactions to pet products—we encourage all customers to check for pet sensitivities before use.
Our total liability, in any case, shall not exceed the amount paid for the product or service.
7. User Conduct & Prohibited Activities
By using our website, you agree not to:
Engage in fraudulent, misleading, or harmful activities.
Attempt to hack, disrupt, or interfere with our website.
Post or transmit harmful content, spam, or viruses.
Violation of these terms may result in account termination and legal action.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Third-Party Links
Our website may include links to third-party sites. These websites have their own privacy policies and terms, and we are not responsible for their content or actions.
10. Changes to Terms & Conditions
We may update these Terms & Conditions at any time. The latest version will always be posted on this page with the updated effective date.
Continued use of our website means you accept any changes.
